Dear valued customers,
We remind you that you can contact by email our Customer Support Department at
support@hotelsbyhotels.com
We will answer your questions within 8 Hours of receipt.
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| What is Hotelsbyhotels.com? |
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Hotelsbyhotels.com is official website of An Travel agency;
it gives internet users the possibility to
search accomodations directly online. Hotelsbyhotels.com gives the users the opportunity to
view the properties' pages, check hotels facilities and prices and then send reservation
requests to the An Travel support department.
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| How exactly does the Hotelsbyhotels.com reservation system work? |
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Once you have made a reservation request, it arrives directly to the
An Travel support department
who then responds to the related hotel.
The service provides an effective, secure and simple channel of communication
between hotel properties and users. After your accomodation is approved you
will be notifed via your email.
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| Why register? |
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Once you have made a reservation request, your personal information is required
to give you the best service. Once you register you don't need to fill customer
form by providing your email and password.
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| How much does it cost to make an
online reservation with Hotelsbyhotels.com?
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The Hotelsbyhotels.com reservation service is completely free for our users. Membership subscription is free. There
is no charge for seraching for accomodations, for making or cancelling bookings.
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| When I make a reservation request, how is it processed?
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The reservation request is sent directly to the property selected by An Travel support department.
It then processes the request via the Hotelsbyhotels.com system and sends its response
An Travel support department. If your credit card
information is correct and complete then your reservation will bw completed by
An Travel support department. After
completion you will be notified by "HOTEL - VOUCHER"
via your email.
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How do I check the status of my reservation request?
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You can check the status of any reservation request by entering into
'My Account' with your
registered email address and password and view all your current reservations.
Reservation status descriptions:
New Reservation Your reservation is reached to support department.
Pending Reservation Your reservation is in progress.
Completed Reservation Your reservation is completed.
Rejected Reservation Your reservation is Rejected.(not available)
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